AGREEMENT TO TERMS
These comprehensive Terms and Conditions establish a legally binding contractual agreement between you (the "User") and Neuro Surge ("Company," "we," "us," or "our") governing your access to, navigation of, and utilization of our website, products, and associated services. By accessing, browsing, or engaging with any aspect of our digital platform, you explicitly acknowledge that you have thoroughly read, completely understood, and unequivocally agree to be legally bound by all provisions contained herein. Should you disagree with any section, clause, or provision of these terms, you must immediately terminate all website usage and discontinue any interaction with our services.
INTELLECTUAL PROPERTY RIGHTS
All proprietary content, distinctive features, functional capabilities, and original components available throughout this website—including but not limited to textual content, graphic designs, registered logos, trademarked icons, product images, audio elements, digital downloads, data compilations, proprietary software, and unique interface elements—represent the exclusive intellectual property of Neuro Surge or our authorized content suppliers. These assets receive comprehensive protection under international copyright laws, trademark regulations, patent statutes, trade secret provisions, and broader intellectual property legislation. You may access website content strictly for personal, non-commercial purposes. No portion of this website may be reproduced, distributed, transmitted, displayed, published, broadcast, or otherwise exploited in any medium or format without obtaining our explicit prior written authorization.
USER REPRESENTATIONS AND WARRANTIES
By accessing and utilizing our website, you formally represent, warrant, and covenant that: (1) you possess full legal capacity and authority to enter into this binding agreement; (2) you will not employ the website for any unlawful, fraudulent, or unauthorized purposes; (3) your website usage will not contravene any applicable local, state, national, or international laws, statutes, or regulations; (4) you are at least eighteen (18) years of age or possess valid parental/guardian consent for website interaction and product purchase.
PRODUCT INFORMATION AND MEDICAL DISCLAIMER
Neuro Surge constitutes a dietary supplement specifically formulated to support cognitive health, mental clarity, and overall brain function. The statements, claims, and representations regarding this product have not been evaluated or approved by the U.S. Food and Drug Administration (FDA). This product is not intended to diagnose, treat, cure, mitigate, or prevent any disease, disorder, or medical condition. Individual results may vary significantly based on numerous factors including biochemistry, lifestyle, and adherence to recommended usage. Testimonials and reviews featured on our platform reflect subjective personal experiences that may not represent typical outcomes. Always consult with a qualified healthcare professional before initiating any new supplement regimen, particularly if you have pre-existing medical conditions, are pregnant, nursing, or taking prescribed medications.
PURCHASES AND PAYMENT TERMS
We accept multiple payment methods as explicitly indicated during our checkout process. You agree to provide accurate, current, and complete purchase and account information for all transactions conducted through our platform. You further agree to promptly update account details, payment information, contact email addresses, and payment card expiration dates to facilitate seamless transaction completion and essential communications. All product purchases remain subject to inventory availability, and we expressly reserve the right to limit purchase quantities, refuse specific orders, or terminate accounts at our sole discretion for any legitimate business reason.
REFUND AND RETURN POLICY
Neuro Surge proudly offers a comprehensive 180-day satisfaction guarantee on all purchases. If you experience dissatisfaction with your purchase for any legitimate reason, you may initiate a product return within one hundred eighty (180) days following the original purchase date to receive a full refund of the purchase price, excluding applicable shipping and handling charges. To commence the return process, please contact our dedicated customer service department at support@neuroserge.com. Customers remain responsible for return shipping costs unless the return results from our error or defective products.
PROHIBITED ACTIVITIES AND CONDUCT
You may access and utilize this website exclusively for purposes explicitly authorized and made available by Neuro Surge. Strictly prohibited activities include but are not limited to: (1) systematic data extraction or scraping to create derivative works or competitive products; (2) engaging in deceptive practices targeting our company or other users; (3) circumventing, disabling, or interfering with security features; (4) employing automated systems, bots, spiders, crawlers, or similar technologies without express permission; (5) attempting unauthorized access to restricted website areas; (6) harassing, threatening, or intimidating other platform users; (7) uploading malicious code, viruses, or harmful software components.
THIRD-PARTY WEBSITES AND EXTERNAL CONTENT
Our website may contain hyperlinks, references, or integrations connecting to third-party websites, resources, or digital platforms. We provide these external references strictly for user convenience and informational purposes. Neuro Surge does not endorse, approve, or assume responsibility for the content, accuracy, products, services, privacy practices, or security protocols of any third-party entities. You acknowledge and accept sole responsibility for evaluating third-party resources and assume all associated risks arising from your engagement with external platforms.
DISCLAIMER OF WARRANTIES
THIS WEBSITE AND ALL ASSOCIATED SERVICES ARE PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS WITHOUT ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. YOU EXPLICITLY AGREE THAT YOUR WEBSITE UTILIZATION OCCURS AT YOUR EXCLUSIVE DISCRETION AND RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSES, TITLE, NON-INFRINGEMENT, AND UNINTERRUPTED SERVICE. WE PROVIDE NO GUARANTEES REGARDING THE ACCURACY, COMPLETENESS, TIMELINESS, OR RELIABILITY OF WEBSITE CONTENT OR MATERIALS LINKED FROM OUR PLATFORM.
LIMITATION OF LIABILITY
IN NO EVENT SHALL NEURO SURGE, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, OR AFFILIATES BE HELD LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES—INCLUDING BUT NOT LIMITED TO LOST PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITIES, OR REPUTATIONAL HARM—ARISING FROM OR RELATED TO YOUR WEBSITE ACCESS OR USAGE, REGARDLESS OF WHETHER WE WERE ADVISED OF SUCH DAMAGE POTENTIALS. THIS LIMITATION APPLIES EVEN IF REMEDIES FAIL THEIR ESSENTIAL PURPOSE.
INDEMNIFICATION OBLIGATIONS
You agree to defend, indemnify, and hold harmless Neuro Surge, including our subsidiaries, affiliates, officers, directors, employees, agents, partners, and licensors, from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from: (1) your website access or usage; (2) your violation of these Terms and Conditions; (3) your breach of representations or warranties; (4) your infringement of third-party intellectual property or privacy rights; (5) any harmful content you submit or transmit through our platform.
TERM DURATION AND TERMINATION RIGHTS
These Terms and Conditions shall remain in full legal force and effect throughout your continued website usage. We expressly reserve the unilateral right to restrict, suspend, or terminate your website access at any time for any reason, including but not limited to violations of these terms, fraudulent activities, or actions potentially harming our business interests, without prior notice or liability.
GOVERNING LAW AND JURISDICTION
These Terms and Conditions, along with your website usage, shall be governed by, construed under, and enforced in accordance with the substantive laws of the United States of America, without giving effect to any principles of conflict of laws. Any legal action or proceeding shall be brought exclusively in the appropriate courts located within our designated jurisdiction.
MODIFICATIONS TO TERMS AND CONDITIONS
We retain the exclusive right to modify, amend, update, or revise these Terms and Conditions at any time without prior notification. The most current version will be prominently indicated by an updated "Last Updated" timestamp and becomes immediately effective upon website publication. You bear sole responsibility for periodically reviewing these terms to remain informed of modifications. Your continued website engagement following policy changes constitutes binding acceptance of all revised provisions.
CONTACT INFORMATION AND INQUIRIES
For questions, concerns, or clarification requests regarding these Terms and Conditions, please direct communications to our legal department at: support@neuroserge.com
Last Updated: January 1, 2025